Looking for help? In this section you will find answers to frequently asked questions that our team has provided to other users.
Before contacting us, find the answer to your question among those listed below.
What is Kiuky?
Kiuky is a social network, a community where you can find many people who, like you, want to communicate and make new friends.
Who has created Kiuky?
Kiuky was designed by a boy at the age of 21 years and was conducted by a team of professional programmers.
Is Kiuky free?
Yes, subscription and the use of the website is free and forever!
When was it created?
Following several tests for several months, Kiuky is officially opened on June 25th 2009 in BETA version.
Why my password is incorrect?
It means that you did not enter the correct password associated with your profile. Be sure to make the distinction between uppercase and lowercase.
My password is correct. Why can't I login into my profile?
It appears that often your browser save wrongly the temporaneous files (cache).
To fix your problem, you may need to clear your browser’s cache and cookies. Please follow the instructions below:
Internet Explorer 6.0
1. Click "Tools," then "Internet Options."
2. On the General tab, in the "Temporary Internet Files" section, click the "Delete Files" button.
3. Select "Delete Cookies.
4. "Click "Close."
5. "Quit" the browser.
Internet Explorer 7.0
1. Click "Tools," then "Delete Browsing History.
2. "In the "Temporary Internet Files" section, click on "Delete Files" and select "Yes.
3. "In the "Cookies" section, click on "Delete Cookies" and select "Yes.
4. "Click "Close."
5. "Quit" the browser.
Internet Explorer 8.0
1. On the Internet Explorer Tools menu, click "Internet Options."
2. The Internet Options box should open to the General tab.On the General tab, in the Browsing History section, click the "Delete…" button.
3. In the "Delete Browsing History" window that comes up, make sure that "Temporary Internet Files" and "Cookies" are selected.
4. Click the "Delete" button and restart the browser.
Safari 3.0 and 4.0 Open Safari.
1. Select "Empty Cache.
2. "Click "Empty" on the "Are you sure?" message.
3. Select "Preferences," then the Security tab, "Show Cookies," "Remove All".
Firefox 3.0 for PCs and Macs
1. Click "Tools" and select "Clear Private Data."
2. Make sure that "Cache" and "Cookies" are selected.
3. Click on "Clear Private Data Now."
4. Exit and relaunch browser.
Firefox 3.5 for PCs and Macs
1. Click "Tools" and select "Clear Recent History."
2. Make sure that "Cache" and "Cookies" are selected.
3. Click on "Clear Now."
4. Exit and relaunch browser.
How can I search for other users?
Click the button "Search people" who are in the superior part of each page or enter the name and surname of the person you're looking for by filling out the field at the top right corner.
How can I know who has visited my profile?
It is not possible to know who has visited your profile. You can know how many visits you receive each day: the number of visits is available under the main photo in your profile.
What is the Basic level user?
When you subscribe to Kiuky you are automatically a Basic user: this means you can easily create your own profile, search for all users and you want to contact them without paying anything. But you can not, for example, notice you among the other users with the powerful "Become famouse" (the bar with pictures that are at the top each page of the website) ... In addition, you will not be able to send virtual gifts. For details and costs of the Premium level
click here.
What is the user-level Premium?
The Premium level is a level that you reach after a small fee. All members of Kiuky are automatically and free of charge to the Basic level. Basic users who want to use the services pay of Kiuky must first go to the Premium level.
